International Shipping

We currently offer shipping to all countries.

All international orders will be processed at our warehouse in Carlsbad, California.


HOW WILL YOU SHIP MY INTERNATIONAL ORDER?
International orders will be shipped via DHL, who will handle the shipping and customs clearance of your order.

ORDERS ARE ESTIMATED TO ARRIVE IN 7-21 BUSINESS DAYS.



WHAT IS YOUR RETURN POLICY AND GUARANTEE FOR INTERNATIONAL ORDERS?
We offer a 30-day return policy and guarantee. UNLIKE U.S. DOMESTIC ORDERS, WE DO NOT OFFER FREE RETURN SHIPPING ON INTERNATIONAL ORDERS. CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING


HOW DO I CONTACT CUSTOMER SERVICE IF I HAVE PROBLEMS PLACING AN ORDER?
You can contact customer service via email at customerservice@fallenfootwear.us. If you email us, please be sure to provide us with an exact list of the items you are trying to order and where you intend to ship to. This will help us resolve your issues faster.